bed and two pillows at bed and breakfast

What do Guests Want from Your Inn?

This is the million dollar question, frequently asked at association gatherings.

Industry studies and guest surveys repeatedly offer the same answer – YOU, the innkeeper are the single most important attribute in guest satisfaction.

Bed and Breakfast Industry Statistics

These Bed and Breakfast Industry statistics from PAII makes clear that innkeeping is most often a couple’s venture, and they live on site in primarily rural or village locations.